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Whether you’re looking to advance your career, learn a new skill, or pursue a passion, Expertise Center has a wide selection of courses crafted by industry experts. From technology and business to arts and personal development, there’s something here for everyone.

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About Expertise

Each service we provide is tailored to the specific needs of your organization, ensuring
the most effective and efficient outcomes.
We offer personalized training programs designed to meet your team’s unique requirements and operational context.

Customized Solutions

We offer personalized training programs designed to meet your team’s unique requirements and operational context, ensuring optimal performance.

Proven Success

Our expertise has helped numerous organizations enhance quality management systems, achieve compliance, and boost operational performance and customer satisfaction.

Adaptability During Change

We support organizations through change, ensuring quality systems remain robust and compliant during scaling, restructuring, or new regulations.

Rapid Response to Compliance Risks

We quickly address compliance risks and emergencies, providing expert solutions to minimize disruption and safeguard your organization.

Top Viewed

All Levels

Key Performance Indicators (KPIs)

Measuring the right KPI is vital to the health and …

550.00EGP

Key Performance Indicators (KPIs)

12 hours
All Levels
What you'll learn
module 1 : INTRODUCTION, CONTEXT, KEY TERMS
·What is KPI?
·Types of KPI
·Understanding the benefit of KPI’s for strategy & business
·Understanding the importance of KPI’s for departments, teams, and employees
·Understand the impact of KPI’s on the culture of the organisation
·Performance Measurement vs. Performance Management
·Understand the Balanced Scorecard
module2 : module2 "CONSTRUCTION OF KPI
·How to formulate the Key Performance Indicators (KPI)
·Identify the right sources to select the KPI’s
·Balanced Scorecard Perspective for KPI’s
·Balancing the KPI’s as per Lead vs. Lag Indicators
·SMART criteria of Performance measurement
·Integrating KPI’s with the goals of the organisation and departments
Best Practices"
module3 : THE KPI TEAM, DOCUMENTATION AND REPORTING
·Identifying the Team for selecting the KPI’s at the organisational and departmental level
·Designing the KPI Documentation form
·Creating a KPI Dashboard
·Reviewing the KPI’s
·Ensuring Data Quality
module4 : module4 "COMMUNICATION for KPI’s
·Educating the Teams, and members of the organisation on KPI’s
·Understand how to initiate the conversation with employees around the KPI’s for better acceptance
·Monitor the Performance measurement as per the KPI’s
·Diagnosing and Addressing the performance gaps
·Coaching for Corrective Measures"
All Levels

TQM

The most important elements of the success of total quality, …

550.00EGP

(1)

TQM

5.0/5
(1 rating)
3 Lessons
All Levels
What you'll learn
Explain the meaning of Total Quality Management concepts and describe its evolution
Identify and describe the key components of total quality management (TQM) and understand how organizations approach TQM deployment.
Recognize the application of the different TQM tools and methods within the different departments and functions in an organization
Adopt TQM as a fundamental business strategy
Communicate the importance of customer focused TQM
Implement a business strategy driven by TQM
Describe tools for identifying and solving quality problems.
Accomplish the cultural transformation necessary for successful implementation of total quality practices
Featured
Expert

ISO 14001

This course consists of three separate eLearning modules: ISO 14001:2015 …

800.00EGP

ISO 14001

2.3 hours
Expert
What you'll learn
Follow a systematic approach to establish processes that will improve your organisation’s environmental performance
Incorporate the Plan-Do-Check-Act (PDCA) model and risk-based thinking into the management system processes so that you can address risks and make the most of any opportunities
Create a culture where employees are encouraged to take an active role in protecting the environment by contributing to sustainable practices that reduce the organisation’s environmental impacts and increases its operating efficiency
Successfully plan and implement a management system based on an ISO standard
Plan an internal audit of an environmental management system against ISO 14001:2015
Ensure changes to processes and procedures are communicated and everyone is trained so they can support and contribute to the management system objective
Complete an objective evaluation of your organisation’s current performance, to ensure processes are in place and operating as intended
Plan and prepare activities in readiness for the certification audit
Verify that the organisation is compliant with its own policies, procedures and associated documents by using the auditing principles and process
Report on the management systems effectiveness by gathering objective evidence and evaluating the extent to which environmental management system is being managed, controlled and continually improved
Featured
Beginner

ISO 9001 : 2015

This course will equip participants with the knowledge and skills …

500.00EGP

ISO 9001 : 2015

2 Lessons
12.7 hours
Beginner
What you'll learn
Build efficiency, reduce waste, improve quality, and make jobs safer and more fulfilling.
Explain the purpose and intent of the ISO 9000 series of Standards.
Describe the requirements of ISO 9001:2015.
Explain the relationships between the clauses of ISO 9001:2015.
Describe the role of internal audit in the maintenance and improvement of management systems.
Explain the purpose and structure of ISO 9001:2015.
Plan and prepare for an internal audit.
Gather evidence through observation, interview, and sampling.
Write factual reports that help to improve the effectiveness of the management system.
Suggest ways in which the effectiveness of corrective action might be verified.
Free
Beginner

Basic Quality Concept

Learn about the requirements of ISO 9001:2015 and develop the …

Free

Basic Quality Concept

2.3 hours
Beginner
What you'll learn
Follow a systematic approach to establish processes that will improve quality and give customers confidence in the products and services you provide
Incorporate the Plan-Do-Check-Act (PDCA) model and risk-based thinking into the management system processes so that you can address risks and make the most of any opportunities
Create a culture where employees are encouraged to take an active role in consistently providing products and services that meet customer, statutory and regulatory requirements
Use the quality management principles to improve customer satisfaction and raise quality awareness
Plan an internal audit of a quality management system against ISO 9001:2015 in accordance with ISO 19011:2018 and ISO/IEC 17021-1 as applicable
Verify that the organisation is compliant with its own policies, procedures and associated documents by using the auditing principles and process
Report on the management systems effectiveness by gathering objective evidence and evaluating the extent to which the quality management system is being managed and continually improved
Expert

Integrated Management System

Instead of applying different standards in separate components, organizations may …

1,500.00EGP

Integrated Management System

5.3 hours
Expert
What you'll learn
Upon completion of this Course, you will be able to:
Have an overview of Integrated Management Systems (IMS) by:
Interpreting a system and an integrated management system.
Interpreting the integration of management systems.
Having an overview of PAS 99.
Interpret and apply the implementation requirements of ISO 9001:2015 by:
Having an overview of quality management systems.
Interpreting and applying the implementation requirements of ISO 9001:2015
Interpret and apply the implementation requirements of ISO 14001:2015 Environmental Management by:
Having an overview of environmental management systems.
Interpreting and applying the implementation requirements of ISO 4001:2015,
Interpret and apply the implementation requirements of OHS 45001:2018 Occupational Health and Safety Management by:
Having an overview of OHSAS 45001:2018.
Interpreting and applying the implementation requirements of OHS 45001:2018
Integrate the requirements of ISO standards
Featured
-20%
All Levels

ISO 50001 Energy Management Systems

Learn about the requirements of ISO 50001:2018 so that you …

2,000.00EGP2,500.00EGP

ISO 50001 Energy Management Systems

2.3 hours
All Levels
What you'll learn
Follow a systematic approach to establish processes that will improve energy-related performance and energy efficiency
Incorporate the Plan-Do-Check-Act (PDCA) model and risk-based thinking into the management system processes so that you can address risks and make the most of any opportunities.
Create a culture where employees are encouraged to take an active role in saving energy and improving energy use and consumption
Featured
Free
Expert

ISO 22000

Learn about the requirements of ISO 22000:2018 so that you …

Free

ISO 22000

64 hours
Expert
What you'll learn
Follow a systematic approach to establish processes that will provide assurance that food or drink that is consumed in accordance with its intended use will not cause harm to your customers
Incorporate the Plan-Do-Check-Act (PDCA) model and risk-based thinking into the management system processes so that you can address risks and make the most of any opportunities
Create a culture where employees are encouraged to take an active role in maintaining food safety and complying with food safety legislation
Use the Hazard Analysis & Critical Control Points (HACCP) system and guidelines to ensure that food is safe and suitable for consumption
-18%
Intermediate

ISO 45001

Occupational Health and Safety legislation and how legal compliance forms …

450.00EGP550.00EGP

ISO 45001

6.3 hours
Intermediate
What you'll learn
Explain the purpose of an OHS management system and the business and societal benefits of improving OHS performance.
Explain the role of an auditor to plan, conduct, report and follow up an OHS management system audit in accordance with ISO 19011 and ISO 17021-1 where appropriate.
Plan, conduct, report and follow up an audit of an OHS management system to establish conformity (or otherwise) with ISO 45001:2018 and in accordance with ISO 19011 (and ISO/IEC 17021-1 where appropriate).
Free
Expert

Automotive QMS IATF 16949:2016

Module 1 – Introduction to IATF 16949:2016 – 1 day …

Free
(1)

Automotive QMS IATF 16949:2016

5.0/5
(1 rating)
6 Lessons
2.5 hours
Expert
What you'll learn
Gain an in-depth knowledge of the IATF 16949:2016 standard, including its scope, structure, and key requirements.
Develop the ability to conduct effective internal audits based on the requirements of IATF 16949:2016, covering clauses 4 through 10.
Learn how to apply essential core tools such as FMEA (Failure Modes and Effects Analysis), MSA (Measurement Systems Analysis), and SPC (Statistical Process Control).
Understand and interpret customer-specific requirements within the automotive sector to ensure compliance and quality management excellence.

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